Dear Guests.
Amber is a well knonw gemstone, as old as the dinosaurs. An amber heart given to the beloved person will assure of love so strong and timeless as amber itself.
Amber has always been believed to have magic and healing powers. Then, if you wish somebody close to you a good health, prosperity and luck, amber gift is a perfect idea.
Product information.
We sell only natural Baltic amber, we do not use any amber-like products. You can learn about the genuineness of our product from the International Amber Association, on IAS
Fighting the fake amber is an issue nowadays, that is why we are proud to be reccommended by the Association, and all our products have the CERTIFICATE to be made of genuine baltic amber.
Shipping time.
Europe up to one week, North America up to three weeks, South America, Africa, Asia and Australia up to four weeks. We ship all purchases the next day after receiving money, the given time is the time the Post Offices need to deliver.
Returning
The right to return unwanted goods has every customer, under the conditions:
- the buyer will send unwanted goods no later than 15 days from receiving, on his own cost
- the parcel will not be paid at the delivery
- the parcel will contain undamaged goods altogether with gift-box or boxes, all free bonuses and the original receipt
If these reguirements are met, money will be returned, diminished by the shipping and insurance (if appeals) cost.
Claims
If the delivered goods are incomplete, different from the ordered ones, destroyed, the fact must be reported no later than 7 days after receiving. Online shop is not responsible for the damages caused by unproper handling during delivery, as well as for lost parcels. Yet, we may make a claim in the name of the adressee, but we are not responsible for the time of paying the claim by the post, or its level. Using this website means the agreement for these conditions.
Privacy Policy.
All data concerning our customers are confidential and are not used to the purposes other than shipping goods. Data concerning the details of credit cards are not saved or gathered in any way, we use outer services to manage the payments, which will give our customers the protection from online threat.
We, as a shop, sell only certified products, made from genuine Baltic amber and sterling silver, produced by one of the leaders on the amber jewellery market, ZIMMERMANN Comp., based in Poland. More about genuineness of used amber and the quarantees of its provenience, can be found on the website of the International Amber Association, which recommends ZIMMERMANN Comp. The website can be found here: http://www.amber.org.pl/en